Terms of service

Terms of Service

1. Overview

Welcome to Shopluria. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Shopluria. We operate this online store to provide customers with dog houses and related products.

By visiting our website, browsing our products, or placing an order, you agree to these Terms of Service. Please read them carefully before using our website. If you do not agree with these terms, please do not use our services.

2. Eligibility and Website Use

By using Shopluria, you confirm that you are legally able to enter into a binding agreement or have permission from a parent or legal guardian where required by law.

You agree not to use our website for unlawful purposes, attempt to interfere with its operation, submit false information, or engage in activity that could harm our business or other customers.

3. Products and Product Information

Shopluria makes reasonable efforts to display accurate product descriptions, images, dimensions, and other details. However, colors and appearances may vary depending on your screen or device.

Please review product specifications, dimensions, materials, and suitability before placing an order. We do not guarantee that every product will meet every customer's individual expectations.

4. Pricing and Product Availability

Prices, product availability, descriptions, and offers may change without prior notice, subject to applicable law. We reserve the right to correct pricing or listing errors and to limit quantities where appropriate.

If an order is affected by a significant listing error or an unavailable product, Shopluria may contact you to discuss the available options or cancel the affected order as permitted by law.

5. Orders and Cash on Delivery

Shopluria currently accepts Cash on Delivery (COD) as its payment method.

When you place an order, you agree to provide accurate contact and delivery information. We may contact you to confirm your order before dispatch. An order confirmation does not guarantee acceptance if the order cannot be fulfilled.

Please ensure someone is available to receive the package and pay the amount due upon delivery. Orders may be delayed or canceled if the provided information is incomplete, the order cannot be verified, or delivery is not possible.

6. Shipping and Delivery

Shopluria offers free shipping on eligible orders.

Our current estimated delivery schedule is:

Order processing: 1–2 business days.
Transit time: 3–5 business days.
Estimated total delivery: 5–8 business days.

Delivery estimates are not guarantees. Delays may occur due to carrier issues, weather, holidays, operational disruptions, or other circumstances beyond our reasonable control.

Please review our Shipping Policy for additional details.

7. Returns and Refunds

Eligible items may be returned according to our Return and Refund Policy. Return requests must generally be submitted within 14 business days of receiving the order. Eligible returns are free, subject to the conditions described in that policy.

Approved refunds are generally processed within 3 business days after the returned item is received and approved. Actual receipt of funds or completion of any applicable process may take additional time.

Please review our Return and Refund Policy before requesting a return.

8. Accuracy of Customer Information

You are responsible for providing accurate and complete information when placing an order. Shopluria is not responsible for delivery problems caused by incorrect or incomplete information supplied by the customer, subject to applicable law.

9. Intellectual Property

Website content, including text, logos, graphics, designs, and other materials owned by or licensed to Shopluria, may not be copied, reproduced, distributed, or used commercially without prior permission, except where permitted by law.

Third-party trademarks and product images remain the property of their respective owners.

10. Third-Party Services and Links

Our website may include links to third-party websites or use third-party services to support store operations. These services are governed by their own terms and policies.

Shopluria does not control third-party websites and is not responsible for their content, availability, or independent practices.

11. Limitation of Liability

To the extent permitted by applicable law, Shopluria is not liable for indirect or consequential losses arising from the use of our website or products. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Products should be used according to their intended purpose and the manufacturer's instructions. Customers are responsible for choosing a dog house appropriate for their pet's size, needs, and environment.

12. Indemnification

To the extent permitted by law, you agree not to misuse our website or violate these terms in a way that causes harm or gives rise to a legal claim against Shopluria.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

14. Changes to These Terms

Shopluria may update these Terms of Service from time to time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website after changes are posted constitutes acceptance of the updated terms to the extent permitted by law.

15. Governing Law

These Terms of Service are subject to applicable laws. Any disputes will be handled by the appropriate courts or authorities with jurisdiction, subject to mandatory consumer protection laws.